Privacy Policy

ADVENT LOGISTICS LLC

Advent Logistics LLC is dedicated to providing quality car shipping and SUV/truck transport with integrity to its customers.  The following is the Privacy Policy and the Terms & Conditions relating to the customers of Advent Logistics LLC.  We seek to have policies, terms, and conditions in place that support our standards of service, and that provide safe guards to protect our customers.

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Privacy Policy

We use Google’s conversion tracking tool,  and Google does not record personal information. The personal  information that we collect is used for the sole purpose of providing  car transport services.  We do not share our clients personal  information.

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Advent Logistics LLC 

Customer Terms & Conditions

  1. Terms and Acceptance.  Advent Logistics LLC (“AL”) is a licensed transportation broker as legally defined  under 49 U.S.C. §13102 Definitions (2), and 49 C.F.R. §371.2.  Customer understands & agrees that AL is a licensed  transportation broker and NOT the transporter.  Customer agrees that  AL will serve as the transportation broker between a transportation  carrier (“Carrier”) and Customer and that a vehicle owned by Customer  will be transported by the Carrier, per the standard terms and  conditions (“Standard Terms and Conditions”) stated herein and are valid for acceptance by Customer.  Customer agrees that they are the legal registered owner of the  vehicle being transported, or has been authorized by the legal  registered owner, to enter into this agreement for transportation of  said vehicle(s).  If Customer is an individual, Customer agrees that  they are over the legal age of eighteen (18) and is able to legally  enter into this Agreement.  AL and Customer collectively are hereby referred to as “Parties” and each a “Party in this Agreement.  CUSTOMER’S SUBMISSION OF AN ORDER OR OTHER SIMILAR DOCUMENT  IS CONCLUSIVE ASSENT TO AND ACCEPTANCE OF THESE STANDARD TERMS AND  CONDITIONS UNLESS SPECIFIC TERMS ARE OBJECTED TO IN WRITING BY CUSTOMER  AND ACCEPTED IN WRITING BY AL.   IF CUSTOMER FAILS TO RETURN THIS  AGREEMENT SIGNED TO AL, BUT ALLOWS THE CARRIER ASSIGNED BY AL TO  TRANSPORT CUSTOMER’S VEHICLE, THE CUSTOMER EXPRESSLY AGREES TO THE TERMS  AND CONDITIONS OUTLINED IN THIS AGREEMENT.  Customer’s online  acceptance, electronic signatures, fax, or scanned images of signature  pages, will be deemed an execution an agreement or document. All orders  or any other agreement between Customer and AL will be governed by  the Customer Terms and Conditions, which may be amended from time to  time by AL. Should AL provide Services to Customer under the  Agreement, AL will have the rights and obligations accompanying any  such order or purchase.
  2. Payment and Prices. AL reserves the right to  terminate a price estimate prior to acceptance by Customer. AL may  change the terms of a payment of an order, if, prior to transportation,  AL determines there is a significant change in the financial  condition of Customer or Customer is in breach of an order. In the event  AL so terminates an order, such termination shall be without  liability to AL and shall be effective upon written notice of  termination or modification to Customer.  If AL extends credit to  Customer, payment is due net thirty (30) days from the date of the  invoice. Prices stated in a quotation or invoice do not include taxes  unless stated therein. Unless Customer shall have provided AL with a  valid and effective tax exemption certificate or satisfactory evidence  of the same, all federal, state and local taxes (other than those based  upon AL’s net income) imposed upon the transportation shall be paid  by Customer.  Time is of the essence with regard to payments to AL.  Past due amounts are subject to an interest charge of the lower of one  and one-half percent (1.5%) per month or the highest rate permitted by  law plus all reasonable fees and expenses of collection, including but  not limited to attorney fees. If Customer becomes delinquent with its  payment obligations or if AL determines that Customer’s business  operations become a risk of collection, AL may, at its option,  require that all purchase orders be paid C.O.D.  Payment to AL is not  contingent upon Customer’s receipt of payment from any other party.
  3. Cancellation by Customer. Customer agrees that it  will have only one agreement with one transport company at any one given  time. Customer will be charged a cancellation fee of $100.00 if the  transportation order is cancelled with AL due to double booking with  another transport company or if cancelled after AL has already  dispatched Carrier.  Customer may cancel their order and this Agreement  without penalty if AL cannot dispatch the vehicle within fifteen (15)  days after the earliest pickup date. This Agreement runs continuous  after the 15 days until the customer cancels its order and this  Agreement.
  4. Delivery. All pickup and delivery dates are  estimates. When Customer’s order is dispatched to the Carrier, AL  will give an estimated pickup and delivery date to Customer. IT IS NOT  UNUSUAL FOR A TRUCK TO GIVE ASATI AN ESTIMATED PICKUP OR DELIVERY DATE  AND THEN THE TRUCK ARRIVES A DAY OR TWO EARLIER OR LATER than expected.  It is the Carrier’s responsibility to contact Customer for pickup and  delivery dates and times. If you feel you want a discount on transport  charges or reimbursement for rental cars because of late pickup or  delivery, please contact the Carrier directly. AL DOES NOT REIMBURSE  FOR RENTAL CARS. Please know that many Carrier policies of door to door  delivery mean the Carrier will get as close as possible to the desired  location. However, local traffic laws, weight and height restrictions,  low hanging branches, tight turns, etc., in getting to the desired  location on local streets take priority. No reduction in transport fees  are allowed for these reasons.
  5. Inspection Reports. IT IS CUSTOMER’S RESPONSIBILITY  TO SECURE INSPECTION REPORTS FROM THE CARRIER AT PICKUP AND DELIVERY,  WHETHER CUSTOMER IS ON SITE OR NOT. IT IS ALSO CUSTOMER’S RESPONSIBILITY  TO REMOVE THE VEHICLE’S ANTENNA BEFORE THE DRIVER LOADS THE VEHICLE.  Any damages during loading, unloading, and/or transport of the vehicle  are the sole responsibility of the Carrier and are subject to the  Carrier’s Bill of Lading (“BOL”) terms & conditions. Any damage  claims against the Carrier must be clearly noted on the Carrier’s BOL and/or inspection form at the time of delivery and Customer must  keep a copy of the inspection form, at both pickup and delivery.   DO  NOT PAY THE DRIVER UNTIL YOU OBTAIN THE SIGNED INSPECTION FORM. The  damage noted on the BOL must be signed off by both the Customer and the  delivery driver representing the Carrier. A proper inspection by the  Customer is mandatory at pickup and delivery.  If this is not done  properly at the time of delivery, “after the fact” claims against the  Carrier may not be processed, as the time of damage and by whom is  unknown.  AL is NOT responsible for any damages or losses caused by  damages.  The customer understands that damage insurance, which can only  be provided by the Carrier, is not insurance purchased by AL, but on  the customer’s behalf by Carrier. Insurance only covers Customer’s  vehicle and nothing transported inside the vehicle.  AL will verify  that the truck has cargo insurance by getting a certificate of insurance  faxed to our office from the Carrier’s insurance company.
  6. Exclusive Warranties and Remedies. Customer  understands that if items are to be packed in the vehicle, AL’s sales  representative must be told how much extra weight will be in the  vehicle when placing the order. IF CUSTOMER FAILS TO MENTION ANY EXTRA  WEIGHT WHEN PLACING THE ORDER, PLEASE CALL THE SALES REPRESENTATIVE BACK  IMMEDIATELY AND GIVE AN ESTIMATED WEIGHT OF THE EXTRA ITEMS. Failure to  do so, may result in the Carrier demanding extra money to haul your  vehicle because of the extra weight under Federal DOT rules. NO  household goods (TV, microwave, stereo, etc.) can legally be packed  under Federal D.O.T. laws. This Federal DOT Law applies to ALL auto  transport companies. The customer understands that any items packed  inside the vehicle is NOT covered by any insurance if damaged, lost or  stolen.
  7. LIMITATION OF LIABILITY: IN NO  EVENT SHALL AL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL,  INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION,  LOST PROFITS OR REVENUE OR DOWNTIME, EVEN IF AL HAS BEEN ADVISED OF  THE POSSIBILITY OF THE FOREGOING. IN NO EVENT SHALL AL’S LIABILITY ON  ANY CLAIMS FOR DAMAGES ARISING OUT OF OR CONNECTED WITH THE SERVICES OR  OTHERWISE EXCEED THE LESSER OF CUSTOMER’S DIRECT DAMAGES OR THE PRICE  PAID BY CUSTOMER FOR THE SERVICES.
  8. Damages. As the broker and not the transporter,  AL is not responsible for any damages or losses caused by damages by  the Carrier. If Customer feels its vehicle has been damaged by the  Carrier, please refer to condition paragraph 5 above on the proper steps  to report a claim. If damage is minor and the Carrier is still on site,  it is recommended that a resolution try to be resolved at that time.   If the purported damage results in needing to file a claim with the  Carrier’s insurance company, AL will provide Customer with Carrier’s  insurance information, upon Customer’s request.  It is Customer’s  responsibility to file a claim.  A claim will not be filed by AL.   Customer understands that if the insurance company awards damages, it is  standard for the insurance company to pay the damage amount minus the  Carriers deductible.  It is Customer’s responsibility to collect the  withheld deductible directly from the Carrier.
  9. Indemnification. To the fullest extent allowed by  law, Customer will indemnify, defend and hold AL and its respective  parents, subsidiaries, affiliates, directors, officers, partners,  stockholders, associates, employees and agents (collectively, “Indemnitees”)  harmless from and against all claims, losses, expenses, fines,  penalties, damages, demands, judgments, actions, causes of action, suits  and liability claimed by a third party for personal injury, death or  damage to tangible property (collectively, “Liabilities”) proximately caused by the Customer (“Indemnitor”).
  10. Confidentiality. The parties agree that if either  party provides the other party with non-public written documentation  which the disclosing party wants treated as being confidential, the  disclosing party will clearly mark the documentation with a legend  stating that the documentation is considered confidential by the  disclosing party. The recipient will use at least the same effort to  avoid disclosure of the confidential documentation as the recipient uses  with respect to the recipient’s confidential documentation but in no  event less than due care. The following information will not be  considered confidential: (a) part of the public domain, (b) known to the  recipient prior to the disclosure to the recipient, (c) disclosed to a  third-party by the disclosing party without a written obligation of  confidence; (d) rightly received by the recipient from a third party; or  (e) independently developed by the recipient without access to the  confidential documentation.
  11. Independent Contractors. The parties’ relationship during the term of this Agreement shall be that of independent contractors.
  12. Notices. Each party agrees to promptly provide  written notice of any suspected breach of this Agreement, the specifics  of any claim of breach and to provide the other with a reasonable  opportunity to investigate and cure any curable matter. In order to  bring an action against AL, Customer must give notice to AL of any  claim within six (6) months of the date the claim arises and such claim  must be in accordance with this Agreement. No claim of breach of this  Agreement shall be made by Customer unless and until all uncontested  amounts are paid to AL. If notice is to be given to AL, it shall  be given as set forth as follows:  Advent Logistics LLC / 30 N Gould St / Sheridan, WY  82801.  Customer Notice: At the address set forth on the applicable order.  All notices will be deemed received one (1) business day after deposited  in a nationally recognized overnight carrier service; five (5) days  after deposited with the United States Postal Service; or the day  transmitted by confirmed facsimile transmission, if sent during normal  business hours. Either Party may update its notice address by sending  written notice of such change to the other Party.
  13. Waiver. Any waiver of a breach of this Agreement shall not be effective unless in a writing signed by an officer of the waiving party.
  14. Survival. The termination of this Agreement shall  not affect the obligations of either party to the other that arise under  the terms and conditions of this Agreement, rights arising from this  Agreement, or causes of action which have accrued prior to the date of  the termination.
  15. Disputes. The parties agree that any controversy or  claim (whether such controversy or claim is based upon statute,  contract, tort or otherwise) arising out of or relating to this  Agreement, any performance or dealings between the parties, or any  dispute arising out of the interpretation or application of this  Agreement or any dealings between the parties and/or their respective  directors, managers, partners, officers, employees or agents (“Dispute”), which the parties are not able to resolve, shall be resolved as follows: 
    1. Any Dispute shall be decided by a single arbitrator pursuant to the Rules of the American Arbitration Association (“AAA”)  then in effect and shall be conducted in Sheridan, WY. The  arbitrator will have the authority to grant injunctive relief in a form  similar to that which a court of law would otherwise grant.  Judgment  upon the award rendered by the arbitrator shall be entered in any court  having jurisdiction thereof.  If an arbitration proceeding is brought  pursuant to this Agreement, the prevailing party will be entitled to  recover reasonable attorneys’ fees, costs and necessary disbursements  incurred in addition to any other relief to which such party may be  entitled except that, by the express agreement of the parties, the  arbitrator shall not have the power to award incidental, consequential,  special, indirect, punitive or exemplary damages.
  16. Severability. If any provision of this Agreement is  held to be illegal, invalid, or unenforceable under present or future  laws during the term hereof, such provision shall be fully severable.  This Agreement shall be construed and enforced as if such illegal,  invalid, or unenforceable provision had never comprised a part hereof,  and the remaining provisions hereof shall remain in full force and  effect and shall not be affected by the illegal, invalid, or  unenforceable provision or by its severance herefrom. Furthermore, in  lieu of such illegal, invalid, or unenforceable provision there shall be  added automatically as a part of this Agreement a legal, valid, and  enforceable provision as similar in terms to the illegal, invalid, or  unenforceable provision as may be possible.
  17. Governing Law. This Agreement and any contracts  formed between AL and Customer, shall be governed by the laws of the  State of Iowa, regardless of the conflicts of laws thereof. Jurisdiction  to enforce the mediation and arbitration provisions of this Agreement  is agreed to be in the Federal and/or State Courts located in Woodbury  County, Iowa. Any claim against AL will be adjudicated on an  individual basis and will not be consolidated in any proceeding with any  claim or controversy of any other party.
  18. Force Majeure. AL will be excused from a delay  in performing or a failure to perform, its obligations under the  Agreement to the extent such delay or failure is caused by the  occurrence of a contingency beyond its reasonable control, which  contingencies include acts of God, act of public enemy, war, riot, power  failure, public disturbance, sabotage, transportation delay, shortage  of raw material, energy, or machinery, interruption caused by government  or judiciary, fire, lack of cooperation or assistance by Customer,  labor interruption, accident, and floods, or any disruption caused by a  third party that materially impairs AL’s performance hereunder (a “Force Majeure Event”).  In such event, the performance times will be extended for a period of  time to account for the loss due to the Force Majeure Event. In the case  of a Force Majeure Event, a party which seeks excuse from performance  or timeliness of performance must act with due diligence to remedy the  cause of, or mitigate such delay or failure.
  19. Termination. AL reserves the right at any time  without cause or breach, to terminate this Agreement with Customer. In  the event of such termination, AL will honor accepted orders but will  not accept any additional orders and all obligations which are still  executory on either side shall be discharged, and AL shall not be  liable to Customer for any loss of anticipatory profits, incidental or  consequential damages, but AL shall retain any right or remedy based  on a breach.
  20. Taxes. Customer will be solely responsible for all taxes, unless AL expressly agrees otherwise in writing.
  21. Anti-Corruption. Customer will comply with the U.S.  Foreign Corrupt Practices Act and other applicable anti-corruption  laws. Customer represents, warrants, and covenants that it, its  officers, agents, employees, or affiliates have not and will not make or  offer any payments to, or confer or offer any benefit upon any third  party, including any person/firm employed by or on behalf of any  governmental customer, government official, employee, political party,  employee of political party, or political candidate with the intent to  influence conduct in any matter relating to the subject of this  Agreement.
  22. NonExclusive/Non-Restrictive Relationship.  Except as stated in paragraph 3 above, the relationship of the Parties  is not exclusive, and any AL may independently develop or provide  Goods which may be the same or similar to those contemplated herein.